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Estimated delivery between July 26 and July 28. Order within .
structured, bold, and effortlessly elegant — Cleo is the bag that carries your day with style. Switch between the top handle for a polished look or the adjustable strap for hands-free ease.
Features
Can be worn as a handbag or shoulder bag
Comes with an adjustable strap
Artificial Leather with pebbled texture
1 main compartment
Includes a detachable mini pouch
Dimensions
Width: 36 cm
Height: 23 cm
Depth: 12 cm
Handle drop: 16 cm
Strap length: 120 cm adjustable
Shipping & Returns
For safety reasons, packages cannot be opened or inspected while the courier is present.
Domestic Shipping (Egypt) Cairo: 75 EGP · Alexandria: 80 EGP · All other governorates: 90–120 EGP Orders arrive within 2–6 business days.
Exchanges & Returns (within 48 hours of delivery) Exchanges: shipping fees covered in full Refunds: 50% of shipping fees apply Refunds are issued to a digital wallet or bank account.
All items must be returned unworn and in original packaging. Stainless steel rings must have their size tag attached.
Earrings and pierced items cannot be returned or exchanged for hygiene reasons.
If your order arrives faulty or damaged, contact us immediately at hello@velvetaccessoriess.com or message us on Facebook or Instagram with a photo of the item.
Free Shipping Policy If your order qualified for free shipping and is returned, the original delivery fee plus 50% of return shipping will be deducted from your refund.
International Shipping Velvet ships worldwide. All taxes, customs, and import duties are the customer's responsibility. International orders require full payment before dispatch. No refunds or exchanges on international orders.
The bracelet lock is too large and doesn’t match the bracelet
The bracelet lock is too large and doesn’t match the bracelet, It seems like this lock is designed for a necklace or a larger piece rather than a bracelet, This is especially noticeable when compared to Ana’s bracelet, which has a much smaller and more suitable lock .