Allah Is With Those Who Are Patient

Shipping & Returns

For safety reasons, packages cannot be opened or inspected while the courier is present.

Domestic Shipping (Egypt)
Cairo: 75 EGP · Alexandria: 80 EGP · All other governorates: 90–120 EGP
Orders arrive within 2–6 business days.

Exchanges & Returns (within 48 hours of delivery)
Exchanges: shipping fees covered in full
Refunds: 50% of shipping fees apply
Refunds are issued to a digital wallet or bank account.

• All items must be returned unworn and in original packaging. Stainless steel rings must have their size tag attached.
• Earrings and pierced items cannot be returned or exchanged for hygiene reasons.
• If your order arrives faulty or damaged, contact us immediately at hello@velvetaccessoriess.com or message us on Facebook or Instagram with a photo of the item.

Free Shipping Policy
If your order qualified for free shipping and is returned, the original delivery fee plus 50% of return shipping will be deducted from your refund.

International Shipping
Velvet ships worldwide. All taxes, customs, and import duties are the customer's responsibility. International orders require full payment before dispatch. No refunds or exchanges on international orders.